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Posted by DianeWentworth on 10/13/2009
In response to your comments, notice that there were many details left out regarding insurance company, and the body and fendor shop who installed the wrong transmission with wrong gear ratio, causing computer problems, which goldenwest trans spent endless hours figuring out, and communicating with the body shop and the insurance company, all in order to help you, Maritza. unfortunately, you failed to appreciate and see the hard work and time and effort to resolve your transmission needs, and Goldenwest Transmission only charged you $300 labor plus the computer of $130, which was needed in the diagnosing. The other shop you mentioned has been servicing your family for many years, and despite their time and effort in working with you, you failed to pay them for their work in the amount of $1400. They do accept checks when it is previously arranged, unfortunately you brought to their attention that there was insuffiecient funds in your checking and that you had just deposited money. This is why GoldenWest Trans asked to contact the bank. I can only hope that your negative and confused comments does not prevent any potential future customers that would benefit greatly from the service, from coming to Goldenwest Transmission, who has been satifying customers for over 30 years. I was shocked by your comments, and inquired from Jerry, the owner, what had happened with this case. Thank you, Diane A person who knows Goldenwest Transmission.
Posted by Maritza1282 on 4/14/2008
Jerry (the owner) would not accept my check accusing me of writing a bad check to him even though this is the first time I have worked with him. I was refered to him from another car repair shop that also did me wrong. His location does not have a sign that say's he does not accept checks. He tried to get my insurance compant to cover the cost of the repairs on my transmission. When he found out the couldn't he after he had it for 4 months and all he did was change out the computer in my car when he was supposto be working on my transmission. What is the point of changing out the computer's and charging me $300 dollars for labor and $130 dollars for the computer replacement when the transmission is still bad?!?!? I was not pleased with the service, the length of time and his interation with me. He made me feel like I was stupid and that I didn't have money in my bank, he made me call my bank to make sure I had the money in there, he accused me of being a liar. I am disappointed and hurt that there are unjust business's out there that feel the need to rob from people to have their business. When I was finally getting my car he was giving me someone else's car! I waited till he was ready to hand over the key's to tell him that wasn't my car which made me believe he probably didn't do anywork to my car.
